MAXPRO VMS & NVR SSA
Honeywell provides Software Support Agreements (SSAs) for their MAXPRO software, offering three service tiers to cater to different business needs. These agreements ensure customers receive the latest software updates while helping to minimize ongoing support costs.
• Standard SSA
• Mission Critical SSA
• End User SSA
Features
- Free software upgrades and interim service packs for covered software
- Priority service for Technical Support inquiries during business hours
- Dedicated phone line for faster issue resolution
- Online e-courses and technical product information
- Unique Site Identification code for quicker issue resolution
- On-site support and system optimization by Honeywell professionals
- Mission Critical SSA includes 24/7 support, remote diagnostics, and customized programming assistance.
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